Utilization rate
% of an eight-hour day that gets put towards billable work.
Clio’s key performance indicators (KPIs) for law firms provide important insight into operational efficiency and revenue.
% of an eight-hour day that gets put towards billable work.
% of billable work that gets invoiced to clients.
% of invoiced work that gets paid.
Law firm utilization rate
in an average eight-hour workday, lawyers record about 3.4 billable hours.
Law firm realization rate
in an average eight-hour workday, lawyers invoice about 3.0 hours’ woth of billable work to clients.
Law firm collection rate
In an average eight-hour workday, lawyers collect about 2.8 hours’ worth of invoiced work from clients.
“Lockup” answers a critical question: How long does it take for work to become cash? It measures days of work tied up in unbilled time or unpaid invoices. A high lockup starves your firm of cash. Lowering it fuels growth.
Lockup is calculated by converting the dollar value of your unearned revenue into the equivalent number of days of work. It has three parts:
= (value of unbilled work ÷ annual revenue) × 365 days
The value of all work you’ve done but haven’t billed for.
= (value of unpaid invoices ÷ annual revenue) × 365 days
The value of all invoices you’ve sent but haven’t been paid for.
= realization lockup + collection lockup
The combination of work in both realization and collection lockup.
Realization lockup
The median realization lockup for law firms in 2026.
Collection lockup
The median collection lockup for law firms in 2026.
Total lockup
The median total lockup for law firms in 2026.