Insights from the Legal Trends Report

Law Firm Key Performance Indicators

Know how your firm measures up. Since 2016, Clio’s Legal Trends Report has provided industry benchmarks from tens of thousands of firms. Compare, spot opportunities, and make informed decisions.

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Law Firm Key Performance Indicators (KPIs)

Clio’s key performance indicators (KPIs) for law firms provide important insight into operational efficiency and revenue.

Bar chart showing an average 8-hour workday, with 3.0 hours worked and 5.0 hours missing.

Utilization rate

% of an eight-hour day that gets put towards billable work.

Infographic showing an average 8-hour workday, with 2.6 hours billed and 5.4 hours missing.

Realization rate

% of billable work that gets invoiced to clients.

Graphic: An 8-hour workday is broken into 2.4 hours collected and 5.6 hours missing.

Collection rate

% of invoiced work that gets paid.

KPIs in 2026

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Lockup

“Lockup” answers a critical question: How long does it take for work to become cash? It measures days of work tied up in unbilled time or unpaid invoices. A high lockup starves your firm of cash. Lowering it fuels growth.

Measures of lockup

Lockup is calculated by converting the dollar value of your unearned revenue into the equivalent number of days of work. It has three parts:

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Realization lockup

= (value of unbilled work ÷ annual revenue)
× 365 days 

 

The value of all work you’ve done but haven’t billed for.

A star graph with one central node connected to four outer nodes.

Collection lockup

= (value of unpaid invoices ÷ annual revenue)
× 365 days 

 

The value of all invoices you’ve sent but haven’t been paid for.

Four concentric circles with a black dot in the middle.

Total lockup

= realization lockup + collection lockup 

 

The combination of work in both realization and collection lockup.

Lockup rates in 2026

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