Coffee Chat: How Administrative Teams Use Clio to Boost Law Firm Efficiency

Learn how Clio’s leading cloud-based legal software can be used to improve efficiencies for firm administrators, paralegals, and operations directors.


Legal practice management software such as Clio can do more than save time for your support staff. It can also greatly improve the overall experience of working at a law firm.

A perfect example is what Lauren Fuhrer, Operations Director at Forrest Firm in North Carolina, has been able to accomplish using Clio. Fuhrer has been using Clio to empower support staff to track their time, even though they’re not billable employees. Since implementing Clio, she’s increased performance and improved communication across matters. 

With five offices across North Carolina, Forrest Firm has implemented technology that scales as they grow—by streamlining communication across offices and enabling remote work.

Join this complimentary coffee chat (the coffee’s on us!) with Lauren and Jennifer Reynolds, Paralegal at Forrest Firm, to discover the impact legal software has had at their firm as they dive into the following:

  • How legal software benefits both firm staff and clients. 
  • Detailed workflows for firm administrators, paralegals, and the operations director that improve efficiency.
  • How firm-wide communications can be improved by seamlessly integrating popular tools like Outlook and QuickBooks. 

Duration: 45 minutes

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Lauren Fuhrer
Lauren Fuhrer

Operations Director

Forrest Firm

As the Firm’s Operations Director, Lauren Fuhrer bolsters attorney and client support by enhancing client service and engineering new and efficient processes. With 10+ years in the operations realm, Lauren brings extensive experience in streamlining processes and automating tasks to scale businesses. In her role at the Firm, she works to improve and scale operations, marketing, and business development.

Jennifer Reynolds
Jennifer Reynolds


Forrest Firm

With more than a decade of experience in the legal industry, Jennifer Reynolds is the glue that holds the Forrest Firm Triad team together! Prior to joining Forrest Firm, Jennifer worked as a litigation legal assistant in Greensboro. Jennifer has a diverse knowledge of various practice areas, including workers’ compensation, criminal defense, contract law, family law, employment law, construction law, and medical malpractice.


Jeff Porter

General Manager, Mid-Market


Jeff Porter is the General Manager of Clio’s Mid-Market segment which focuses on helping organizations with 20 or more employees leverage Clio’s cloud-based software to transform how they practice law. Jeff has worked with numerous growth stage technology companies and held leadership roles in Sales, Customer Success, and Channel and Alliances.