Are you afraid of commitment?
Clients need to see the utmost commitment from their lawyers. If they don’t get the instant, diligent representation they’re looking for, they won’t refer your services, and there’s nothing stopping them from posting negative feedback online.
But, there’s a mismatch here. Most clients have only one lawyer, while lawyers must juggle the demands of several clients. How do you deliver on your commitments in a way that clients mutually respect and value?
Join Alli Gerkman, Director of Educating Tomorrow’s Lawyers at the Institute for the Advancement of the American Legal System, and Joshua Lenon, Clio’s own lawyer in residence, as they look at how lawyers can embrace clearer, more trusted commitments with their clients.
- How to communicate your dedication
- Why success does not necessarily reflect commitment to clients
- How honoring commitment helps law firms win more clients
- How to respond when clients disagree on your notion of commitment
This session is part of our series, The Whole Lawyer: Skills Every Lawyer Needs, presented together with IAALS, the Institute for the Advancement of the American Legal System.