Even the best lawyers can run into trouble—not because they don’t know the law, but because of missteps in communication, judgment, or professionalism.
A missed detail, a poorly handled client conversation, or an avoidable conflict can lead to complaints, lost trust, or reputational damage.
This webinar will walk you through how to use soft skills to navigate the day-to-day challenges of modern legal practice.
Watch this session to:
- Understand how communication, professionalism, and ethical awareness connect to the Rules of Professional Conduct (1.1, 1.4, 8.4).
- Review real cases showing the consequences of lapses in professionalism, bias, or client communication.
- Learn how to apply practical strategies to build credibility, collaborate effectively, resolve conflicts respectfully.
Watch the Recording
Speakers
Cari L. Sheehan
Assistant General Counsel
Taft Stettinius & Hollister LLP
Cari serves as the firm’s Assistant General Counsel of Taft Stettinius & Hollister LLP. In this role, she advises firm attorneys with respect to ethics compliance, risk prevention, and conflicts of interest. In addition, she assists in the review and negotiation of outside counsel guidelines, conflict waivers and engagement letters, and other items with ethical implications. In addition, she assists in providing ethical training and education within the firm to its attorneys and staff.
CLE and CPD Information
Clio has partnered with the ABA to seek eligibility for CLE and CPD credits to lawyers with licenses to practice in the United States and Canada who join the live session of this webinar.
States typically decide whether a program qualifies for MCLE credit in their jurisdiction 4-8 weeks after the program application is submitted. For many live events, credit approval is not received prior to the program.
To Receive CLE or CPD Credit:
If you have met the participation requirements, you will receive a personalized CLE/CPD affidavit from [email protected] for the webinar you attended to completion.
Please check your spam or junk folders as these emails often end up there. Please note you have to fill out an affidavit for each individual webinar. Once you complete the affidavit, you will be able to download your certificate(s) of attendance and they will be emailed to you as well from [email protected].
To qualify for credit, you must:
– Register for the webinar (and log in live on the day/time of the session) under your own personal credentials, as we will need this to verify your proof of attendance. *Note: You should not use someone else’s registration or credentials to log in and must ensure that your name and email are registered correctly.
– Attend the entire session live.
– Participate in the CLE poll during the live session.