Smith.ai is an integrated call routing, receptionist and web chat service for small businesses, with a specialty in solo and small law firms.
Smith.ai offers three core services that include:
- Our cloud phone system, Keypad, which is the most advanced and affordable way to route, track, and manage your business calls.
- Our virtual receptionists, a superior answering and intake service. Our proprietary machine intelligence software and professional, U.S.-based receptionists combine to bring you more qualified leads, happier clients, and improved work/life balance. The receptionists can make inbound and outbound calls, capture and qualify leads, intake clients, book appointments, accept payments, and more.
- (Coming soon!) Our live chat service on your website, staffed by our virtual receptionists is the fastest and friendliest way to capture and qualify leads. Nearly all of the services available via Smith.ai Virtual Receptionists are available through our Live Web Chat.
Smith.ai also offers guidance to small-firm and solo attorneys on ways to best implement these services and integrate them with Clio to run a more productive, profitable, and professional law practice.
- Document Templates & Automation
- 3rd Party Integrations
- App Development
- Custom Integrations
- Custom Reporting
Maddy Martin Head of Marketing & Partnerships
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