The 2018 Clio Cloud Conference was one for the books. With powerful keynotes, incredible educational sessions, and a big announcement that’s set to change the course of the legal tech industry, this just might have been the most exciting Clio Cloud Conference yet.
This year, it was all about experience—creating a better experience for your clients, having a better experience managing your law firm, and of course, having an amazing experience at the Clio Cloud Conference.
Read on for more highlights from this year’s conference—and to see where we’re headed for 2019!
A rousing opening keynote from Jack Newton
As always, Clio CEO and Co-founder Jack Newton opened the conference with a rousing keynote speech packed with plenty of exciting news from Clio.
This year featured an especially big announcement: The introduction of Clio as a client experience platform and the acquisition of Lexicata by Clio, signaling the creation of a new product category in legal tech focused on delivering a solution that addresses the needs of the end-to-end client experience.
Clio will be evolving Lexicata into a more advanced client engagement platform, coming early 2019.
Jack also spoke about:
- The release of the 2018 Legal Trends Report
- New feature releases from Clio this year
- Why disruption means unlocking more market demand for all in the legal space
Insights from the 2018 Legal Trends Report
Clio’s COO, George Psiharis, gave an insightful overview of the findings from this year’s Legal Trends Report at the conference.
Released at the Clio Cloud Conference, the 2018 Legal Trends Report is the most in-depth report to date. With aggregated and anonymized data from tens of thousands of legal professionals in the US, supported by extensive survey research, lawyers can expect a rich, actionable analysis of today’s legal consumer: Learn what makes them hire, what makes them recommend your services, and how they want to communicate with their lawyer.
Celebrating the amazing work of Clio customers at the Reisman Awards
Every year, we’re incredibly inspired by the amazing stories submitted by Clio customers to the Reisman Awards. With extraordinary stories from over 200 applicants, the selection process was difficult, but we were proud to announce our 2018 Reisman Award Winners at the conference this year:
- Best New Law Firm: Morgan & Cumbas
(Runners-up: Kalon Law Firm, NOVALex)
- Best Growth Story: T.Burd Law Group
(Runners-up: Weisinger Law Firm, Atlanta Personal Injury Group)
- Legal Innovation: Modern Law
(Runners-up: Smith Simmons, Britton Law Group)
- Community Champion: Dunkiel Saunders Elliott Raubvogel & Hand
(Runners-up: Winkler Partners, Thomas Jefferson School of Law)
And the $100,000 Launch//Code Winner is …
For this first time this year, we held our $100,000 Launch//Code contest, featuring five innovative finalists who pitched their integrations to live at the Clio Cloud Conference to our keynote audience and panel of judges.
We had the privilege of watching five amazing pitches, and it was a close call, but in the end, Tali took home the $100,000 grand prize. Congratulations, Tali!
Customer Delight Week
Each year, during the Clio Cloud Conference, our product development team at home base rallies to build and release delightful, customer-specific features in a matter of days, so they are immediately available to use.
By offering new features that place customer impact first, Customer Delight Week demonstrates our obsession with creating delightful customer experience. Coinciding Customer Delight Week with the Clio Cloud Conference allows us to collect feature requests directly from our attendees—over and above the many insightful requests we accumulate throughout the year.
This year, the team worked on over 30 improvements to be finished in the coming weeks. Some of the highlights include:
- Historical User Reporting. Quick, accessible reporting on historical actions made by Deactivated Users.
- Enhanced Search for iOS. Quickly find the information you need using single-word search.
- Swift email filing with Maildrop. Effortlessly file emails by quickly copying the Maildrop address for your Matter from the Communications tab.
Stay tuned for more information on Customer Delight Week in the weeks to come!
Keynote speakers that challenged assumptions
This year, the Clio Cloud Conference was honored to host four accomplished and inspiring keynote speakers, each of which brought new, insightful perspectives that left attendees with new ways to think about how they manage stress, how they design their careers and firms, and how they approach injustice.
Health psychologist, Stanford University lecturer, and international best-selling author Kelly McGonigal challenged the popular notion that stress is a bad thing, and offered insights into how legal professionals could make stress work for them.
As a health psychologist and Stanford University lecturer pioneering the field of “science-help,” Kelly’s mission is to translate insights from psychology and neuroscience into practical strategies that support personal well-being. She is the author of several books, including the international bestseller “The Willpower Instinct” and her latest book “The Upside of Stress.” Her 2013 TED talk, “How to Make Stress Your Friend,” is one of the 20 Most Viewed TED talks of all time.
Bill Burnett and Dave Evans
What do the Co-founder of Electronic Arts and the Executive Director of the Design Program at Stanford have in common? They co-authored the #1 New York Times Best Seller, Designing Your Life, a book that teaches readers to use design thinking to reframe life as a creative adventure rather than a problem that needs to be solved.
With Bill and Dave’s thoughtful insights on how design thinking applies to life as we know it, conference attendees left with a refreshed perspective on building a fulfilling career, practice, and life.
As Founder and Executive Director of the Equal Justice Initiative, a MacArthur fellow, and a New York Times best-selling author, Bryan Stevenson is one of the nation’s most acclaimed and respected lawyers. A visionary legal thinker and social justice advocate, he’s at the center of critical national conversations around mass incarceration and equal access to justice.
Bryan’s inspiring and humble words on what it means to truly fight for justice made this presentation a highlight of the conference.
Thought-provoking educational sessions
Every year, the Clio Cloud Conference features exceptional educational presentations on Clio, legal technology, and the business of law. Here are just a few of our favorite sessions from this year’s conference:
- All about blockchain. Clio’s Lawyer in Residence, Joshua Lenon, together with Dat Nguyen, VP of Special Projects at Sagewise, and Jake Heller, CEO at Casetext, covered what lawyers need to know about blockchain, AI, smart contracts, machine learning, and the future.
- The value of visual storytelling. Jae Um, Founder and Executive Director at Six Parsecs, dove into how lawyers can expand their communication toolkits using visuals, data, and storytelling.
- The power of mentorship. Tiffany Graves, Pro Bono Counsel at Bradley Arant Boult Cummings LLP, offered practical tips for initiating and sustaining mentorship relationships, and explored the unique challenges and opportunities that exist within the mentorship space for women and people of color.
Opportunities to grow with complimentary coaching
We’re always looking for more ways to support legal professionals in the work they do, so this year, we added complimentary coaching sessions to the Clio Cloud Conference this year! Attendees had the opportunity to sign up for a 30-minute session with one of our experienced coaches—and plenty took advantage!
The fun stuff
It wouldn’t be the Clio Cloud Conference without all the extras that make the experience that much more amazing!
Attendees took part in a beautiful city run (or walk) through the streets of the Big Easy on Thursday morning, and on Friday, they experienced a rejuvenating Sunrise Yoga session.
Of course, our After Dark events were as fun as always with Cajun cuisine, live entertainment, and plenty of opportunities to network with other innovative legal professionals.
The 2019 Clio Cloud Conference—in San Diego!
In his closing remarks, Jack announced that the conference will get even bigger and better next year as it heads to the west coast: We’re headed to San Diego! With the ocean, the beach, and the latest in legal tech, what’s not to love?
That’s it for 2018! Thanks to all those who joined us in New Orleans, and we hope that even if you didn’t, we’ll see you in San Diego next year!
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