Business articles
How Law Firms Can Benefit from Negative Feedback
As we saw in the 2018 Legal Trends Report, while law firms may be eager to understand their clients better, they’ve struggled to get started: 37% of firms surveyed in the report didn’t regularly collect feedback from clients, and 42% collected it only casually.
The Art of Client-Centered Communication
The practice of law is all about helping clients, so aren’t we all client-centered? In a way, yes. But there is a reason why the most common bar complaint has often been due to a lack of communication: We may serve clients, but lawyers generally are not great at communicating with them.
A Guide to Better Client Communications for Law Firms
For lawyers, good client communications can make or break your reputation. However, many law firms are not communicating with clients in the way that clients expect.
12 Realistic New Year’s Resolutions for Lawyers
How many people actually keep their New Year’s resolutions? The number is lower than you might think—just 8% of people are successful. New Year’s resolutions are hard to stick to, especially when you’re a busy lawyer.
Bryan Stevenson on How Lawyers Can Make a Difference
As a legal professional, it can be easy to forget why you got into law in the first place. But for Bryan Stevenson, the opportunity to do good is infinite, and he sees lawyers as being one of the groups best positioned to make a difference.
5 Ways to Engage With Your Client On Their Terms
For lawyers wanting to build a client-centered practice, thoughtful, personal communication can make all the difference. Here’s how to engage with your clients on their terms.
5 Big Ideas to Differentiate Your Law Firm, Straight From the Experts
Some of the brightest and most talented minds in the legal tech industry converged for this year's Clio Cloud Conference. Here are some of the top learnings.
5 Tips to Manage Lawyer Stress—from Stress Expert Kelly McGonigal
The legal profession is a stressful one. Kelly McGonigal shares a few ideas about how lawyers can make stress work for them.