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The practice of law is all about helping clients, so aren’t we all client-centered? In a way, yes. But there is a reason why the most common bar complaint has often been due to a…
For lawyers, good client communications can make or break your reputation. However, many law firms are not communicating with clients in the way that clients expect.
How many people actually keep their New Year’s resolutions? The number is lower than you might think—just 8% of people are successful. New Year’s resolutions are hard to stick to, especially when you’re a busy…
For lawyers wanting to build a client-centered practice, thoughtful, personal communication can make all the difference. Here’s how to engage with your clients on their terms.
The legal profession is a stressful one. Kelly McGonigal shares a few ideas about how lawyers can make stress work for them.
40% of consumers surveyed in the 2018 Legal Trends Report said they would never hire a lawyer who didn’t take credit or debit cards. Willie Peacock digs into what that means.
Willie Peacock shares his insights into the most surprising finding from the 2018 Legal Trends Report.
Modern law firms that are innovative, efficient, and profitable succeed because they’re guided by a client-centered approach. Learn what that means, and how to run a client-centered firm.
All businesses, including law practices, have slow periods. Coaches Terry DeMeo and Allison Wolf share their tips on what to do when the phone stops ringing.
The client intake process is an important step when opening a legal case. Here’s everything you need to know about creating an automated, online client intake process that leads to a more profitable firm and…